Citrix Receiver/Citrix Workspace App Not Supporting Selected Encryption - Applicable Products
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How to fix error when launching an application via Citrix ICA connection in rUserManager?.How to fix error when launching an application via Citrix ICA connection in rUserManager?
Asked by Andrew Snodgrass. This version of Citrix Workspace does not support selected encryption. Please contact your administrator. I have followed the typical guides like the ones below and more , but only recreating the local PC profile is able to fix the issue for about a month at a time "recreating" meaning renaming the user file path and removing the user from ProfileList in Reg, then logging back in with that profile.
Logging into the same machine with a different user will allow Citrix to work fine. If it is not going to work, the progress window sits idle until the error message pops up.
This made no difference. I contacted the provider a month ago, and they sent me a document and a tool for removing registry entries. I followed their suggestion and it has been working as expected since then. From the document: "Ensure that RemoteScan is not installed. RemoteScan is the primary if not the only cause for these Encryption Errors.
I tried everything for weeks to fix this issue. Right down to the registry. In the end I had to create a new windows user on the pc, not the remote profile. Then I got a virtual driver error, I uninstalled it and ran the registry cleanup, then reinstalled the version I last used and it worked fine.
I did all these steps a dozen times on my computer with my main account, it only worked when I made a new Windows user and did those steps. You will be able to leave a comment after signing in. Welcome to the Citrix Discussions. Our site does not support outdated browser or earlier versions.
To use our site, please take one of the following actions:. Jump to content. Ask question. Upvote if you also have this question or find it interesting. Learn more. Follow, to receive updates on this topic. Sign in to follow this Followers 4. Andrew Snodgrass 6. Andrew Snodgrass Enthusiast 6 Members 2 posts. Posted November 19, Share this post Link to post.
Recommended Posts. Mark this reply as best answer, if it answered your question. Upvote if you found this answer helpful or interesting. Posted January 8, Uninstall Citrix. Remove all Citrix entries from the Registry. Reinstall Citrix. Winston Agustin 0. Winston Agustin 0 Members 1 post. Posted December 17, We are having the same issues as above on certain profiles only.
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Version of citrix receiver does not support selected encryption
This article is intended for Citrix administrators and technical teams only. Citrix Workspace app is the new universal app for all workspace services, that will encompass all Citrix clients and app capabilities over time.
When launching a Citrix XenApp application after upgrading to a different version of Citrix Receiver, the following error might occur: Citrix Receiver Error: "This version of Citrix Receiver does not support selected encryption.
Please contact your administrator. Receiver versions previous to 4. However, the applications run without any errors at the second attempt. This issue has been resolved. The fix was first introduced with a special release of Receiver 3. This update had also been included with the 4. This update has also been included with 1.
Note : If you are still experiencing this error, you may have a corrupt Receiver installation. Try the following steps, if a fresh installation is required:. If solution 1 did not resolve the issue and you are using Receiver 4. Refer to the Disclaimer at the end of this article before using Registry Editor.
Note: Registry key values are typically listed in decimal format, unless specified otherwise. Same VdLoadUnloadTimeout registry setting is used in two places with two different default values:.
If you set the registry setting, then both processes will use the value that you set in seconds. There is no upper limit. Lower limits are forced. If the value is less than 1 for WfcRun If the value is less than 5 for WfIca CTX - Citrix Receiver 4.
Failed to load featured products content, Please try again. Customers who viewed this article also viewed. Log in to Verify Download Permissions. Symptoms or Error This article is intended for Citrix administrators and technical teams only. Solution 1 Note : If you are still experiencing this error, you may have a corrupt Receiver installation. Restart your computer. Download and install the latest Citrix Receiver.
Note : If the issue persists, restart your computer and try again. Solution 2 If solution 1 did not resolve the issue and you are using Receiver 4. It waits for this registry setting with a default of 1 second before terminating the process. By WfIca It waits for this registry setting with a default of 5 seconds for the Virtual driver to load. A call blocked during startup is causing a timeout which results in the error. Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system.
Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it. Was this page helpful? Thank you! Sorry to hear that. Name Name is required. Email Email address is required.
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